FAQ
By Fernando and 1 other2 authors12 articles
- Can I communicate with my customers through Mygocu?
- Can I create more than one experience with a single account?Publish and manage multiple trips or events at the same time. Quickly find the experience you're looking for using filters and aliases.
- How Do I Work with My Commercials Through Mygocu?I need to assign a commercial role, understand how my commercials view their bookings, and learn how to ensure automatic client assignment through shared links.
- What is a group?When you open the ‘Experiences’ section in the sidebar, you will see that it is divided into three parts: ‘Created’, ‘Shared with me’ and ‘Groups’. In this article we explain…
- How to send an email to a customer who has a reservation?You can communicate with your bookings via email by following the steps below:
- How do the Waiting Lists work?Learn how to use the Waiting List feature in Mygocu to manage leads and optimize sales.
- Automatic communications with clientsLearn how Mygocu's automatic communications keep your travelers informed every step of the way.
- What are Cancellation Reasons?Learn how the Cancellation Reasons feature in Mygocu improves customer support and optimizes reservation management.
- Payment Milestone Calendar: Plan Your Experience’s Payment ScheduleDiscover how Mygocu’s Payment Milestone Calendar organizes payments and ensures financial stability for your experiences.
- How to Customize Your interfazce in MygocuHow to change the logo, colors, typography or images of the page and booking process
- What are cancellation policies?Let's understand how works cancellation policies, which you can apply to all your experiences.
- I have several brands, how can I switch from one to another?In Mygocu, managing multiple brands under one profile can be very convenient, but knowing how to switch between them to access the information of each one is essential. This article…